BYO connectors
Run the connector on a private host while General Augment exposes only narrow governed actions.
Operations teams
Connect agents to private operations systems without moving execution into the hosted platform.
Connect AI agents to private systems, internal APIs, VMs, local files, and workflow hosts with BYO connectors and governed execution.
Best for
- operations teams with private APIs or internal tools
- companies that need local files, VMs, or private network access
- teams that want customer-owned execution with centralized governance
Recommended fit
General Augment fits operations teams that want to add an AI agent backend to an existing app. Best for teams whose useful agent actions depend on private systems the hosted platform should not own. Your app keeps the user experience, auth, billing, product data, permissions, and source of truth while General Augment provides memory, governed tools, approvals, channels, usage, traces, and connector governance.
Common workflows
What teams build with this pattern.
Best for teams whose useful agent actions depend on private systems the hosted platform should not own.
01
Internal service lookups through a private network connector
02
Local file or desktop automation routed through a customer-owned host
03
Operator workflows with health checks, redaction, traces, and approvals
What General Augment provides
Secret boundaries
Keep internal hosts, credentials, local paths, and provider tokens outside the model-facing surface.
Health and audit
Use connector health, redacted summaries, and traceable actions to support operations safely.
Production shape
What this looks like in production.
Operations teams keep private services, files, VMs, desktop automation, and network-only APIs in customer-owned infrastructure. General Augment exposes only narrow, approved actions to the product agent and keeps policy, redaction, approvals, health, usage, and traces centralized.
A governed agent surface for private operations work
An operator asks for a status check across internal systems. General Augment routes the request to a private connector, receives redacted results, stores trace evidence, and asks for approval before any external update or message is sent.
Integration path
- 01Define a connector host and a small set of capability endpoints.
- 02Expose health, read-only lookups, and redacted summaries before writes.
- 03Attach approval rules to sends, updates, external side effects, and expensive actions.
- 04Review connector health, traces, and usage before widening access.
Memory, tools, approvals, channels
Memory
Store operational preferences, recurring runbooks, prior outcomes, and escalation context against the app user or workflow owner.
Tools
Expose private systems as narrow actions rather than raw shell, raw hostnames, or unrestricted network access.
Approvals
Put external sends, destructive changes, and high-cost operations behind explicit approval gates.
Channels
Use channels for notification and follow-up while keeping execution and secrets inside the customer's environment.
Operational checklist
List private systems that should never be exposed directly to the model.
Create connector endpoints for health, lookup, summarize, and approved action.
Redact local paths, hostnames, credentials, and provider tokens before returning results.
Store trace ids and approval outcomes for each operational action.
Architecture
Keep the app. Add the agent backend.
Your app owns
User experience, auth, billing, product data, permissions, and source of truth.
General Augment runs
Agent turns, memory, governed tools, approvals, channels, usage, and traces.
Connectors can own
Private hosts, local machines, sandboxes, provider keys, and private network execution.
FAQ
When should teams use General Augment for operations teams?
Best for teams whose useful agent actions depend on private systems the hosted platform should not own. Use General Augment when your app should keep the product experience, auth, billing, permissions, and source of truth while the agent backend handles memory, governed tools, approvals, channels, usage, traces, and connector governance.
Does General Augment replace the app backend?
No. The app keeps user experience, auth, billing, product data, permissions, and source of truth. General Augment runs the agent backend layer.
Can private systems stay customer-owned?
Yes. Connectors can run on private hosts, local machines, sandboxes, or provider-owned capacity while General Augment governs the model-facing tool surface.
What is the first implementation step for operations teams?
Define a connector host and a small set of capability endpoints.
What should teams review before launch?
List private systems that should never be exposed directly to the model. Create connector endpoints for health, lookup, summarize, and approved action. Redact local paths, hostnames, credentials, and provider tokens before returning results. Store trace ids and approval outcomes for each operational action.
Related use cases
Personal productivity
A daily agent that remembers context
Morning briefings, meeting prep, reminders, inbox triage, and proactive follow-up across in-app chat, Telegram, SMS, or a local Mac connector.
Open use case
Health and care
Guided support with guardrails
Care navigation, intake summaries, follow-up tasks, escalation, and patient messaging with approval gates and auditable tool calls.
Open use case
Fintech and marketplaces
Policy-aware account actions
Support agents, dispute workflows, onboarding help, payment follow-up, and risky operations that require explicit approval before execution.
Open use case