Customer-facing product agents
Use this path when the assistant lives in your app and needs app users, memory, governed tools, and product-owned workflows.
Use cases
Use cases for existing apps adding AI agents.
General Augment is the agent backend for app teams that need memory, governed tools, approvals, channels, local connectors, usage, and traces behind real product workflows.
Where to start
Private system agents
Use this path when useful work depends on private APIs, local files, VMs, desktop automation, or customer-owned provider accounts.
Repeatable launches
Use this path when an agency, studio, or product platform needs a project-per-client agent pattern with docs, CLI checks, and evidence.
Personal productivity
A daily agent that remembers context
Morning briefings, meeting prep, reminders, inbox triage, and proactive follow-up across in-app chat, Telegram, SMS, or a local Mac connector.
Example workflow: Daily briefings from product data and durable user memory
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Health and care
Guided support with guardrails
Care navigation, intake summaries, follow-up tasks, escalation, and patient messaging with approval gates and auditable tool calls.
Example workflow: Intake summaries and care navigation from trusted app context
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Fintech and marketplaces
Policy-aware account actions
Support agents, dispute workflows, onboarding help, payment follow-up, and risky operations that require explicit approval before execution.
Example workflow: Dispute triage and payment follow-up with traceable outcomes
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Vertical SaaS
A product expert inside the app
User onboarding, report generation, product Q&A, workflow automation, and API-backed actions without shipping a custom agent platform.
Example workflow: Product Q&A grounded in account context and app permissions
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Operations teams
Agents for private systems
Connect internal APIs, private network tools, local files, and workflow hosts while keeping execution in customer-owned infrastructure.
Example workflow: Internal service lookups through a private network connector
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Developer platforms
Coding agents with governed sandboxes
Expose bounded repo, build, test, and deploy actions from a customer-owned sandbox while General Augment handles the agent policy layer.
Example workflow: Repo-aware assistants that can propose, test, or verify changes
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Consumer apps
Native assistants that feel personal
Persistent preferences, reminders, customer support, profile updates, and account actions that follow users across app and messaging surfaces.
Example workflow: Personalized support and profile updates from the app backend
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Agencies and studios
Repeatable client agent launches
Use the same project, key, memory, tools, and connector pattern across many client apps without rebuilding the platform each time.
Example workflow: Project-per-client setup with scoped API keys and usage evidence
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